Services

At first unpretentious impression belies the subtle luxury discovered at The Avenue Retirement Hotel. Located on the fringe of a village at the seaside, most services are available within two to three business blocks. There is a strong interactive community connection. We are a hotel-style living home.

A sound, well-maintained, sociable home with municipal utilities included in the deal, we have access to home care, only if and when assistance is required.

We have home-from-home spaces to hang out for almost any mood, from braai, watching the telly, playing games, reading the paper, gardening or just basking in the sun. Caring eyes, ears and hearts are there to notice if one is in need.

The hotel is so conveniently situated it is easy for family and friends of residents to take time out of life's busy schedule to pop in and say hello.

 

SERVICES INCLUDED IN THE MONTHLY LEVY

 

Meals

Three meals are served daily:

Continental Breakfast
Lunch
Supper

Tea and coffee are available daily in the small lounge at 10:00 and 15:00.

Health Care

Enjoy the benefits of:

A clinic once a week
24 Hour emergency response system
Carer on duty 24 hours a day, 7 days a week

Housekeeping

Daily cleaning service per day, this includes daily bed-making. Larger units will pay an increased fee. Any additional cleaning can be offered at a supplementary cost.

Laundry Services:

5kg of personal laundry once per week
5kg of linen once a week

General

24 Hour security provided with CCTV
Public liability insurance
Water and electricity
Telephone and intercom system
Maintenance of garden and public areas

Telephone & Internet

The telephone and intercom system is for the convenience and safety for each resident.

Private calls can be made from the telephone system
Private calls will be billed to each resident
Free wifi is available in the lounge areas (T&C apply)
Resident computer in the lounge

Television

One DSTv / TV Point is installed per unit. Residents must provide their own decoder and will be responsible for their DSTv contract maintenance.  A Multichoice hotel bouquet of selected channels is available at a lower subscription rate.

Animals/Pets

No pets are allowed

Mail

Incoming mail is distributed in the residents’ personal letterbox for which each resident is responsible.

Daily and weekend newspapers : Two copies of local daily and weekend newspapers are delivered each week day for the enjoyment of all residents.

 

 

ADDITIONAL SERVICES AVAILABLE ON REQUEST

 

Everyone is different, everyone has different needs. The Avenue Retirement Hotel is designed around giving you the extra flexible choices so that you can find the perfect combination to maintain an independent and well-balanced lifestyle.

The following services are available at an additional cost to the resident.

Additional Health Care Services

Beside the Health Care Services offered, the following additional care can be offered at an added cost:

Bathing
Dressing (clothing)
Medication Management
Wound Care
Facilitation of the sourcing of private carers

More Additional Services

Shopping trips offered at a nominal fee.

A hairdressing salon, independent of the hotel, is situated on-site and offers services every Monday, Wednesday and Friday mornings. All reservations are made directly with the hairdresser.

Additional laundry services (per kg).

Guest meals in the dining area.

Room service of meals is free from tray charge for indisposed residents.  There is a minimal tray charge applicable should you wish to dine in the comfort of your room.

Call out fee of medical practitioner (subject to availability of doctor on call).